The New York State Department of Transportation (NYSDOT) provides and links to electronic documents in a variety of formats. While NYSDOT makes a concerted effort to ensure such documents are accessible to all persons in accordance with NYS MANDATORY TECHNOLOGY STANDARD S04-001 (This is an external link and will open in a new browser window), it is possible, for a variety of reasons, that certain persons may in fact still encounter accessibility problems when utilizing our site.
Undue Burden Exemption
While NYSDOT endeavors to make documents fully compliant, the cost of conversion for the quantity of documents involved would impose an undue burden in costs rendering the Department incapable of fulfilling its goal of providing such resources via this web portal. Further, it may not be possible at any expense to make some of the documents fully accessible. Given these restraints, NYSDOT is committed to using all resources at its disposal to make as much of the collection as possible compliant, and to provide alternative assistance or conversion assistance when requested.
If you encounter problems when accessing our collection, please let us know by completing our Contact/Feedback form or contacting us at (518) 457-6195. We will attempt to provide the information you need or, if possible, to help you obtain the information in an alternate format. Additionally, the following section provides links that can help you obtain tools, free of charge, which will assist in reading documents that are reliant upon specific technology.
Specific File Formats
Most of the documents on the NYSDOT web site are in HTML or ASCII (plain text) formats. However, some of the files may require users to have installed either specific software or plug-ins to interpret the page content. The following cover these requirements.
Adobe Acrobat® Portable Document Format (PDF)
PDF format is used to preserve the content and layout of both hard copy and soft copy documents. Documents in PDF can only be viewed and printed using Adobe Acrobat Reader®. You can download and get help using the Acrobat Reader at Adobe Systems, Inc. (This is an external link and will open in a new browser window).
People using screen-reading devices generally are unable to read documents directly in PDF format, unless they have an accessibility plug-in installed on their system along with the Adobe Acrobat Reader. This plug-in is available at NO CHARGE from Adobe. Adobe also has online tools that will convert PDF files to HTML on request. To get the plug-in and latest news about Adobe's accessibility tools and services, visit Access Adobe (This is an external link and will open in a new browser window).
Some of our content may utilize Adobe Flash technology to provide a more interactive experience for end users rich with video, graphics, and animation. In order to see such content a plug-in must be integrated with an end users web browser. This plug-in is available FREE OF CHARGE from Adobe (This is an external link and will open in a new browser window).
Documents that have been created using the various components from the Microsoft Office® suite format require the installation of the software on your computer. For those who don't have the software, the Microsoft Corporation offers a FREE viewer for several of their formats including Word (.doc), Excel (.xls), and PowerPoint (.ppt). You can download and get help using each respective viewer at the Microsoft Download Center (This is an external link and will open in a new browser window).